Medical and social assessment of satisfaction with the quality of medical dental care of the population: Short review
- Authors: Galiullin A.N.1, Yakimova Y.Y.1, Hadieva M.N.2
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Affiliations:
- Kazan Federal University
- Dental Clinic «Unident»
- Issue: Vol 28, No 3 (2024)
- Pages: 287-294
- Section: Reviews
- Submitted: 16.10.2023
- Accepted: 30.07.2024
- Published: 09.08.2024
- URL: https://rjdentistry.com/1728-2802/article/view/607375
- DOI: https://doi.org/10.17816/dent607375
- ID: 607375
Cite item
Abstract
One of the most important healthcare tasks is to increase the satisfaction level of the population with the quality of medical care in medical organizations. Despite efforts to improve the quality of dental care, flaws in the examination, diagnosis, and treatment of teeth, marginal periodontal diseases, dental anomalies, and oral mucosa remain. The results of the analysis of domestic and foreign publications revealed the need to evaluate the population’s satisfaction with dental medical services depending on the influence of certain factors. Among factors affecting population satisfaction to the provision of high-quality medical dental services, the issues of service level expected by the patient when receiving dental care are significant. Thus, a program for assessing and monitoring the quality of dental care must be developed and introduced in medical organizations.
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About the authors
Afgat N. Galiullin
Kazan Federal University
Email: kybm@mail.ru
ORCID iD: 0000-0002-1294-4055
SPIN-code: 3343-5797
MD, Dr. Sci. (Medicine), Professor
Russian Federation, KazanYulia Yu. Yakimova
Kazan Federal University
Email: optima00@list.ru
ORCID iD: 0009-0003-5231-7755
SPIN-code: 3059-8323
MD, Cand. Sci. (Medicine), Associate Professor
Russian Federation, KazanMadina N. Hadieva
Dental Clinic «Unident»
Author for correspondence.
Email: madina-565@mail.ru
ORCID iD: 0009-0002-0643-0418
SPIN-code: 6211-9000
MD, Cand. Sci. (Medicine)
Russian Federation, KazanReferences
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