Medical and social assessment of satisfaction with the quality of medical dental care of the population: Short review

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Abstract

One of the most important healthcare tasks is to increase the satisfaction level of the population with the quality of medical care in medical organizations. Despite efforts to improve the quality of dental care, flaws in the examination, diagnosis, and treatment of teeth, marginal periodontal diseases, dental anomalies, and oral mucosa remain. The results of the analysis of domestic and foreign publications revealed the need to evaluate the population’s satisfaction with dental medical services depending on the influence of certain factors. Among factors affecting population satisfaction to the provision of high-quality medical dental services, the issues of service level expected by the patient when receiving dental care are significant. Thus, a program for assessing and monitoring the quality of dental care must be developed and introduced in medical organizations.

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About the authors

Afgat N. Galiullin

Kazan Federal University

Email: kybm@mail.ru
ORCID iD: 0000-0002-1294-4055
SPIN-code: 3343-5797

MD, Dr. Sci. (Medicine), Professor

Russian Federation, Kazan

Yulia Yu. Yakimova

Kazan Federal University

Email: optima00@list.ru
ORCID iD: 0009-0003-5231-7755
SPIN-code: 3059-8323

MD, Cand. Sci. (Medicine), Associate Professor

Russian Federation, Kazan

Madina N. Hadieva

Dental Clinic «Unident»

Author for correspondence.
Email: madina-565@mail.ru
ORCID iD: 0009-0002-0643-0418
SPIN-code: 6211-9000

MD, Cand. Sci. (Medicine)

Russian Federation, Kazan

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