Medical and social assessment of satisfaction with the quality of medical dental care of the population: Short review

封面


如何引用文章

全文:

开放存取 开放存取
受限制的访问 ##reader.subscriptionAccessGranted##
受限制的访问 订阅或者付费存取

详细

One of the most important healthcare tasks is to increase the satisfaction level of the population with the quality of medical care in medical organizations. Despite efforts to improve the quality of dental care, flaws in the examination, diagnosis, and treatment of teeth, marginal periodontal diseases, dental anomalies, and oral mucosa remain. The results of the analysis of domestic and foreign publications revealed the need to evaluate the population’s satisfaction with dental medical services depending on the influence of certain factors. Among factors affecting population satisfaction to the provision of high-quality medical dental services, the issues of service level expected by the patient when receiving dental care are significant. Thus, a program for assessing and monitoring the quality of dental care must be developed and introduced in medical organizations.

全文:

受限制的访问

作者简介

Afgat Galiullin

Kazan Federal University

Email: kybm@mail.ru
ORCID iD: 0000-0002-1294-4055
SPIN 代码: 3343-5797

MD, Dr. Sci. (Medicine), Professor

俄罗斯联邦, Kazan

Yulia Yakimova

Kazan Federal University

Email: optima00@list.ru
ORCID iD: 0009-0003-5231-7755
SPIN 代码: 3059-8323

MD, Cand. Sci. (Medicine), Associate Professor

俄罗斯联邦, Kazan

Madina Hadieva

Dental Clinic «Unident»

编辑信件的主要联系方式.
Email: madina-565@mail.ru
ORCID iD: 0009-0002-0643-0418
SPIN 代码: 6211-9000

MD, Cand. Sci. (Medicine)

俄罗斯联邦, Kazan

参考

  1. Kayalov RM, Abakarov SI, Grinin VM. Quality of oral surgery and patients’ satisfaction in state and municipal clinics. Stomatology. 2017;96(5):24–27. doi: 10.17116/stomat201796524-27
  2. Soldatov IК, Juravleva LN, Tegza NV, et al. Scientometric analysis of dissertation papers on pediatric dentistry in Russia. Russian Journal of Dentistry. 2023;27(6):571–580. doi: 10.17816/dent624942
  3. Sevryukov F, Malinina O. New organizational technologies for providing medical care to patients with benign prostatic hyperplasia. Social Aspects of Population Health. 2012;(1(23)):5. EDN: OVYASH
  4. Polevaya AV, Kovalevsky AM, Sokolovich NA, et al. Efficiency of treatment of complicated forms of dental caries using an Er,Cr:YSGG laser with a wavelength of 2780 nm // Russian Dental Journal. 2024;28(2):121-129. doi: 10.17816/dent630711
  5. Argutina AS, Kosiuga SYu. The satisfaction with rendering medical services of orthodontic profile to children of junior school age. Problemi socialnoi gigieni, zdravookhranenia i istorii meditsini. 2019;27(3):277–280. doi: 10.32687/0869-866X-2019-27-3-277-280
  6. Bezdetko GI, Shkatova EYu. Quality of life of patients who received dental prosthetics service on implants. New social policy and quality of life: research and forecasts: Proceedings of the I International Scientific and Practical Conference. Publisher: Scientific public organization “Professional Science”; 2017. P. 66–71. EDN: ZSZZVF
  7. Kochurova EV, Nikolenko VN, Gavrushova LV, Mukhanov AA. Influence of modern dental materials on the oral mucosa. Stomatology. 2020;99(2):110–113. doi: 10.17116/stomat202099021110
  8. Grechikhin SS. EConomic criteria for the quality of dental care provided in private and public clinics. Azimuth of scientific research: Economics and management. 2021;10(3):125–127. doi: 10.26140/anie-2021-1003-0028
  9. Startsev VYu, Dudarev VA, Sevryukov FA, Zabrodina NB. Economic aspects of treating patients. Urology. 2019;(6):115–119. doi: 10.18565/urology.2019.6.115-119
  10. Sevryukov F, Malinina O. New organizational technologies for providing medical care to patients with benign prostatic hyperplasia. Social Aspects of Population Health. 2012;(1(23)):5. EDN: OVYASH
  11. Dvoryanchikov VV, Grebnev GA, Isachenko VS, Shafigullin AV. Odontogenic maxillary sinusitis: current state of the problem. Bulletin of the Russian Military Medical Academy. 2018;(4(64)):169–173. EDN: YOIRQL
  12. Dvoryanchikov VV, Grebnev GA, Balin VV, Shafigullin AV. Complex treatment of odontogenic maxillary sinusitis. Clinical dentistry. 2019;(2(90)):65–67. doi: 10.37988/1811-153X_2019_2_65
  13. Mikhalchenko DV, Firsova IV, Afanasyeva OYu., et al. Medical services support in different dental offices. Medical alphabet. 2017;1(1):50–53. EDN: YTYKLB
  14. Smirnova EV, Budarin SS, Volkova OA, Elbek YuV. Reasons for citizens to apply for paid medical services according to sociological surveys of the population. Problemi socialnoi gigieni, zdravookhranenia i istorii meditsini. 2021;29(Special Issue):1281–1286. doi: 10.32687/0869-866X-2021-29-s2-1281-1286
  15. Pyanzina AV, Vagner V.D. Satisfaction and quality of life of patients in the process of dental orthopedic treatment: a review of the literature. Institute of Dentistry. 2022;(1):93–95. EDN: IAUNNS
  16. Radyshevskaya TN, Starikova IV, Marymova EB. Studying the relationships in the doctor-patient system at a dental reception. Colloquium-Journal. 2018;11:58–60. EDN: YNTQTB
  17. Gavrilov AD, Gavrilov PG, Ahmetov SE, et al. The survey results of patients and private dental organizations in kaliningrad about the quality of orthopedic care. Institute of Dentistry. 2018;(4):24–26. EDN: YTPAXB
  18. Salimov О, Safarov M, Nigmatova, N. Treatment results with removable prosthesis based on implants. Stomatologiya. 2020;1(2(79):51–55.
  19. Smirnova LE. Quality assessment and organization of dental care in the regions of Russian Federation. Stomatology. 2018;97(2):14–21. doi: 10.17116/stomat201897214-21
  20. Solovieva YA, Razboynikova DA. Satisfaction of patients with periodontal disease with quality and availability of dental care. Institute of Dentistry. 2018;3:48–50. EDN: XZONLF
  21. Tyo EA, Tyo IA. Patient satisfaction with the quality of dental care in the compulsory health insurance system. Dental Forum. 2021;4:71. EDN: QPJUFA
  22. Ulmanov AT, Sarybayeva GK. Аnalysis of the level of expectations and satisfaction of patients at a private dental clinic. Science and health. 2018;20(2):78–89. EDN: UPSRGL
  23. Uspenskaya IV, Urina ST. Patient’s satisfaction with primary dental assistance provided in an outpatient setting. Modern trajectories of development of the social sphere: education, experience, problems, science, trends, prospects: International scientific and practical conference “Modern trajectories of development of the social sphere: education, experience, problems, science, trends, prospects.” Publisher: Stavropol State Medical University (Stavropol); 2017. P. 66–69. EDN: ZESZNJ
  24. Faizov TT, Ayupova NR. Assessing the quality of qualified care for victims with trauma to the maxillofacial area in Kazan. Quality of medical dental care: methods of achievement, criteria and methods of assessment: Proceedings of the international scientific and practical conference. Kazan; 2016. P. 191–195. (In Russ.)
  25. Eslamipour F, Heydari K, Ghaiour M, Salehi H. Access to dental care among 15–64 year old people. J Educ Health Promot. 2018;7:46. doi: 10.4103/jehp.jehp_99_17
  26. Parfenova TN. Assessing the quality of medical services in a dental clinic. Young scientists — development of the National Technology Initiative (SEARCH). 2021;(1):836–838. EDN: DRAJIN
  27. Carlisle K, Larkins S, Croker F. Disparities in dental health of rural Australians: hospitalisation rates and utilisation of public dental services in three communities in North Queensland. Rural Remote Health. 2017;17(1):3807. doi: 10.22605/rrh3807
  28. Chang WJ, Chang YH. Patient satisfaction analysis: Identifying key drivers and enhancing service quality of dental care. J Dent Sci. 2013;8(3):239–247. doi: 10.1016/j.jds.2012.10.006
  29. Losev FF, Kulakov AA, Andreeva SN. Quality management of medical care in dentistry. Moscow: TRIUMPH Publishing House LLC; 2021. 364 p. (In Russ.) EDN: JYOTFJ
  30. Markina LA, Wagner VD. Patient’s satisfaction with dental care. Kremlin medicine. Clinical newsletter. 2022;(3):123–126. doi: 10.26269/fn5r-n966
  31. Popova NV, Arsenina OI, Gavrilova MV, Glukhova NV. Objective and subjective assessment of the quality and effectiveness of orthodontic treatment. Dentistry. 2021;100(5):82–87. doi: 10.17116/stomat202110005182
  32. Nair RD, Mohammadnezhad M. “It’s a waste of time coming here, better go to private clinics with wider options for treatment”: patient’s perception on dental services provided in Fiji. BMC Health Serv Res. 2022;22(1):1144. doi: 10.1186/s12913-022-08543-9
  33. Alshami ML, Awad GD, Abdurazaq MR, Al-Rikaby HH. Evaluation of the patients’ satisfaction with private dental clinics services: A questionnaire-based study. Wiad Lek. 2022;75(7):1658–1663. doi: 10.36740/WLek202207108

补充文件

附件文件
动作
1. JATS XML
下载

版权所有 © Eco-Vector, 2024


СМИ зарегистрировано Федеральной службой по надзору в сфере связи, информационных технологий и массовых коммуникаций (Роскомнадзор).
Регистрационный номер и дата принятия решения о регистрации СМИ: серия ПИ № ФС 77 - 86295 от 11.12.2023 г. 
СМИ зарегистрировано Федеральной службой по надзору в сфере связи, информационных технологий и массовых коммуникаций (Роскомнадзор).
Регистрационный номер и дата принятия решения о регистрации СМИ: серия ЭЛ № ФС 77 - 80635 от 15.03.2021 г.


##common.cookie##